BJ Jili Privacy Policy — How We Protect Your Information

1 Scope & Applicability

BJ Jili (hereinafter referred to as "we", "the Platform", or "the Company") is an internationally standard online gaming and Sports Betting platform. We believe that every user's privacy is a fundamental right. This Privacy Policy explains in full how that right is protected.

By using the BJ Jili website (bjjili.app), mobile app, or any of our services, you are deemed to have agreed to this Privacy Policy. This policy applies to all registered users, visitors, and app users.

• This policy is drafted in accordance with the laws of Bangladesh and applicable international regulations.
• Any changes will be updated on this page, and users will be notified accordingly.
• If any part of this policy is unclear, please contact our support team.

2 Information We Collect

BJ Jili collects only the information necessary to provide our services. The table below outlines the types of data we collect and the reasons for doing so:

3 Purpose of Data Use

Under BJ Jili's Privacy Policy, data collected is used solely for the following purposes:

• Account Management: For registration, login security, and account verification.
• Transaction Processing: To ensure smooth processing of deposits, withdrawals, and bonus distribution.
• Service Quality Improvement: To analyze your gaming experience and improve the platform.
• Security Assurance: To identify and prevent fraud, money laundering, and suspicious activity.
• Legal Compliance: To comply with applicable laws and regulatory authority requirements.
• Customer Support: To resolve your questions and issues quickly and effectively.
• Relevant Notifications: To notify you of new games, promotions, or system updates (opt-out available).

Your data is never shared with third parties for advertising purposes. BJ Jili's Privacy Policy reflects our unwavering commitment to this promise.

4 Data Sharing & Disclosure

Your personal information is handled with the utmost care at BJ Jili. We do not share data with any third party except in the limited circumstances below:

• Payment Providers: Minimal data is shared to process transactions via bKash, Nagad, and Rocket. These providers follow their own strict privacy policies.
• Identity Verification Services: With licensed verification agencies for KYC and age verification.
• Legal Authorities: In cases involving court orders, government investigations, or legal obligations.
• Fraud Prevention: Where there is evidence of fraud reported to the relevant regulatory authority.

5 Cookies & Tracking Technologies

Cookies and similar technologies are used on the BJ Jili website and app to enhance your experience. Cookies are small text files stored on your device that help remember your preferences.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and platform security. Disabling these will prevent the platform from functioning properly.
• Preference Cookies: To remember your language, theme, and other preferences.
• Analytics Cookies: Site usage data is collected to improve our services. This information is entirely anonymous.
• Security Cookies: To detect fraud and unauthorized access.

You can manage cookies from your browser settings. However, disabling certain cookies may affect your ability to use some features of the platform.

6 Data Security Measures

BJ Jili uses industry-leading technology and practices to protect your data. Our security measures are as follows:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional layer of security is available to protect access to your account.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Regular Security Audits: Third-party experts conduct regular audits of our systems.
• Staff Training: Only authorised personnel can access your data, and they are bound by confidentiality agreements.
• Backup & Recovery: Data is securely backed up with recovery systems in place for any unexpected incidents.

7 Your Rights

Under BJ Jili's Privacy Policy, you have the following rights over your own data:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In some cases, you may request that the use of your data be restricted.
• Marketing Opt-Out: You can opt out of promotional messages at any time.
• Data Portability: You may request a copy of your data in a specific format.

To exercise these rights, contact our support team. We will respond within 30 business days. In some cases, legal obligations may prevent us from deleting certain data.

8 Data Retention Period

BJ Jili does not retain data beyond what is necessary. Our general retention policy is as follows:

• Active Account Data: Retained for as long as the account remains active.
• Financial Transaction Records: Generally 5 to 7 years due to legal compliance requirements.
• KYC Documents: May be retained for up to 5 years after account closure.
• Game Logs & Activity History: Typically up to 2 years.
• Cookies & Session Data: Automatically deleted at the end of a browser session or after a set period.

Once the retention period expires, data is securely deleted or anonymised so that no individual can be identified.

9 Children's Privacy

BJ Jili is an adults-only platform. No one under the age of 18 is permitted to use this platform, and we do not knowingly collect any information from minors.

• Age verification is conducted at the time of registration.
• If we become aware that data has been collected from a minor, it will be deleted immediately and the associated account will be closed.
• If a parent or guardian suspects their child is using this platform, please notify our support team immediately.

10 Privacy Policy Updates

Our Privacy Policy may be updated from time to time due to business needs, legal changes, or technical improvements.

• All changes will be published on this page, with the date of the latest update shown at the top.
• A notification will be sent to your registered number in the event of significant changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• You may request a copy of a previous version — just contact our support team.

We recommend visiting this page regularly to stay up to date with any changes.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our data protection team. We are always here for you.

• Live Chat Support: Available 24/7 (log in to the platform to access).
• Support Email: [email protected] (for information requests only).
• All data-related requests will be responded to within 30 business days.

For answers to more common questions, visit our FAQ Page View.